Securitas Alert Services, Sweden

Agent Vi’s Analytics Streamline Securitas Remote Monitoring Services and Resources

“We are very happy about the cooperation with Agent Vi and they truly are an important part of our focus to create the best VSaaS solution in Europe. Within Securitas, video solutions – and in particular Video Analytics – are a strategic direction for the future.”

Manager, Video Solutions Europe, Securitas Alert Services

Challenge

Securitas Alert Services provides ‘Video Surveillance as a Service’ (VSaaS) for companies and government authorities in Sweden, with monitoring stations based in Stockholm and Malmö. To offer the best security and safety monitoring possible, Securitas looked for a robust and cost-effective real-time video analytics solution to allow an additional verification in their alarm and dispatch service. Additionally, as a service provider, Securitas sought a solution that would enable expansion of their customer base while maintaining their human resource levels.

Solution

With a view to offering the highest level of security to its customers, Securitas Alert Services deployed Agent Vi’s real-time video analytics solution at dozens of sites across Sweden. The Vi-Agent edge device component was installed in various Axis cameras (thermal, fixed and PTZ) deployed at these sites. The cameras are connected to the Milestone XProtect® Corporate recording and management platform allowing the video images to be displayed on the Milestone XProtect® Smart Client and XProtect® Smart Wall applications.

Result

Agent Vi’s real-time event detection solution has allowed Securitas Alert Services to greatly increase the efficiency and scale of their operations, with sites added regularly without the need for additional operators. When a security incident occurs, Agent Vi’s solution detects the breach and generates an alert. The relevant video feed is reviewed by the guards and they respond to the suspicious behavior, in line with their threat assessment, as the incident unfolds. This enables the delivery of a higher level of service to Securitas customers.

City Surveillance

Agent Vi’s video analytics solutions leverage the masses of video footage captured across metropolitan areas to enhance safety and security throughout the city, improve traffic management, effectively allocate law enforcement personnel, and quickly resolve investigations by furnishing video forensic evidence.

  • Detect and monitor access to restricted, sensitive or hazardous zones
  • Optimize time allocation of law enforcement officers by automating video investigation
  • Analyze traffic patterns and detect traffic violations and possible road safety hazards
  • Detect crowd formations indicative of possible criminal activity or safety incidents

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Critical Infrastructure

Agent Vi’s video analytics solutions help ensure the uninterrupted operation of critical infrastructure sites and the safety and security of personnel, via automatic detection of possible security breaches across expansive perimeters of multiple, distributed sites.

  • Detect perimeter intrusions, unauthorized access to secure areas, tailgating and loitering incidents
  • Resolve incident investigations quickly through automatic video search
  • Protect high value assets
  • Detect blockages of fire and other emergency doorways and lanes
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Tulsa University, USA

Agent Vi Cuts Investigation Times & Enhances Security at

Tulsa University

“The real-time detections, together with the automatic search which makes searching across a wide expanse and numerous cameras so simple, responded to our needs. Combined with the high detection success and low false alarm rate, we have greatly improved our level of security and become much more efficient in the field of investigating surveillance video.”

Assistant Director of Security Technology & Card Services, Tulsa University

Challenge

The University of Tulsa (TU) offers over 100 undergraduate, graduate and doctoral programs to nearly 5,000 students. With multiple buildings and facilities across the campus, TU sought a surveillance solution that would monitor key areas and protect valuable artwork, among other assets. The security team specifically wanted the ability to quickly search through recorded video to identify events of interest.

Solution

Agent Vi’s Real-Time Event Detection and Video Search software are deployed at TU, integrated with hundreds of network cameras from Axis Communications. All the cameras feed to a central dispatch room manned 24/7 by security operators. The site employs OnSSI’s Ocularis CS as the VMS, and detections of suspicious objects, perimeter intrusions, sterile zone breaches and other security events generate an alert in Ocularis Client.

Result

Agent Vi’s Real-Time Event Detection software transformed the surveillance system into a proactive tool that alerts security operators when an artwork is tampered with, or a suspicious object is left behind. Instant video notification enables security staff to view the event and dispatch an officer accordingly. TU also employs Agent Vi’s Video Search to reduce time spent searching through recorded video during time-sensitive investigations.

Education

Agent Vi’s video analytics solutions increase the level of safety and security provided by education institutions to their students and staff by detecting risk scenarios in real-time, providing fast insights for situational awareness of an ongoing incident, and quickly producing evidence for post-event investigations.

  • Detect unauthorized access through campus perimeters and in specific areas inside the campus
  • Enhance situational awareness during an emergency to improve response through real-time investigation of events across multiple cameras
  • Quickly resolve incident investigations through automatic video search
  • Enforce parking policy and other campus regulations
  • Generate student and/or vehicle counts and traffic patterns to analyze use and increase efficiency of campus facilities
  • Guard valuable artworks or artifacts
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Wirsol Solar Farms, United Kingdom

Agent Vi Protects Large, Remote Solar Farms Against Intrusion and Theft

“We were pleasantly surprised to discover the benefits of IP surveillance over analog systems. The use of thermal cameras with Agent Vi’s real-time analytics software is especially appropriate, as our large sites do not have lighting and are difficult to guard. We have peace of mind with this sophisticated solution that protects our investment.”

Project Manager, Wirsol Solar UK

Challenge

Wirsol Solar UK is a globally active company with multiple solar farms throughout the UK. They sought an affordable surveillance solution for four 5-megawatt solar farms, each measuring some 200,000 square meters. Specifically, Wirsol wanted to prevent intruders from entering and stealing the highly valuable solar panels, and faced challenging conditions at the sites, including extensive perimeters that are unmanned, not illuminated, and situated in remote, rural locations.

Solution

Agent Vi’s real-time video analytics solution was deployed, integrated with thermal network cameras from Axis Communications. The combined solution enabled the creation of a protective zone around the perimeter fence to detect intruders by day or night, regardless of whether they climbed over the fence, under the fence, or even cut directly through the fence. All perimeter intrusions detected generate an alert which is displayed in the Milestone XProtect® Smart Client.

Result

Agent Vi’s real-time event detection solution has detected multiple instances of intruders at the solar farm sites, generating an alarm which is viewed by a security guard at a remote monitoring station. The guard makes an announcement via the speakers at the site to warn off the intruder, and if necessary, instructs police to attend the site. The solution successfully differentiates between irrelevant movement and genuine perimeter breaches, ensuring a very low false alarm rate (FAR).

Enterprise & Industry

Agent Vi’s video analytics solutions respond to the surveillance needs of corporations and industrial facilities by providing awareness of perimeter and other security breaches as well as safety risks, protection of physical property and personnel, and post-event investigation of security incidents.

  • Detect unauthorized access to restricted areas and/or afterhours
  • Detect tailgating through secured entry points
  • Detect camera blocking, tampering or out of service cameras
  • Reduce investigation time and improve situational awareness using rapid, multi-camera search
  • Detect blockages to fire doors and other emergency exits
  • Detect people loitering to reduce risks of security threats
  • Detect objects left unattended in sensitive areas
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Palais des congres de Montreal, Canada

Agent Vi Enhances Security and Safety at Montreal’s Convention Center

“With over 400 events annually, we face risks and physical security threats to our building and guests on a daily basis. We looked for a solution that would allow us to increase our level of security and safety without employing additional security staff. We chose Agent Vi’s real-time event detection solution to automate the task of monitoring our surveillance system and this has dramatically improved our response rate, allowing us to act rapidly as the incident unfolds.”

Associate Director of Security & Building Services, Palais des congrès

Challenge

The Palais des congrès de Montréal (convention center) is an exceptional venue boasting a unique architectural facade of rainbow colored glass panels. With buildings covering 1.4 million square feet, security and safety are major factors to consider. The Palais des congrès therefore sought a solution to protect the facilities as well as provide a safe and secure environment for the guests at the multiple events occurring simultaneously at this vast site.

Solution

After receiving recommendations for Agent Vi from other sites of similar size and purpose, the Palais des congrès chose Agent Vi’s real-time video analytics solution. More than half the site’s cameras were enabled with analytics capabilities by connecting them to Axis video encoders. Real-time events are transmitted to Genetec Omnicast, the site’s VMS which is fully integrated with Agent Vi’s products, and associated with user-defined custom events.

Result

The security team now has much greater awareness and enhanced ability to respond to concerns and incidents, providing a more secure environment for guests and staff. The video analytics generates alerts when: a person enters through the exit doors, a suspicious object is left behind, an unauthorized vehicle enters the car park, and more. Agent Vi’s people-counting capabilities also allow the security team to know when maximum room capacity is reached.

ASO Siderurgica, Italy

Agent Vi Detects Perimeter Intrusions and Unauthorized Movement at High-Value Manufacturing Sites

“We are more than satisfied with the performance of Agent Vi’s real-time analytics solution. The security at our sites has been upgraded significantly, and this was achieved through integration with the cameras and video management software in our surveillance system…”

Information Technology Manager, ASO Siderurgica

Challenge

ASO Siderurgica is an established, Italian steel producer. The company sought a surveillance solution for three manufacturing facilities. Each site covers 36,000 to 70,000 sq. m. and hosts valuable manufacturing machinery. Due to the threat of break-ins, unauthorized entry and theft, they sought to monitor and secure the sites around the clock, and especially during the night hours and on weekends when there is a smaller staff presence.

Solution

A best-of-breed solution was employed, combining real-time video analytics from Agent Vi, IP cameras from Axis Communications and a recording and viewing application from Genetec. The cameras were placed around the sites’ perimeters and at critical junctions at each site. All perimeter intrusions and sterile zone breaches detected by Agent Vi generate an alert, allowing the security operator to understand the threat in real-time and dispatch the appropriate security response.

Result

The solution deployed at these manufacturing facilities has ensured a superior level of surveillance for ASO Siderurgica. Immediately after installation, the security team started receiving detections of unauthorized people and cars at the sites. With the instant display of the intruders’ movement paths in the Genetec Live Viewer, the company security team now operates at an optimal level.

KDL Trans, Belgium

Agent Vi Protects Major Logistics Enterprise Site Against Perimeter Breaches

“We are very happy with Agent Vi’s real-time video analytics solution. The seamless integration with our Axis thermal cameras offers excellent detection rates at all times of day, and in all lighting conditions… The real-time alerts generated… and sent to the monitoring station have allowed us to decrease the number of security guards stationed around the perimeter, effectively cutting our costs without lowering our level of security.”

Operations Manager, KDL Trans

Challenge

KDL Trans is a globally-oriented logistics provider, based out of an extensive, new facility close to Brussels airport that is home to some 100 trucks and vans, loading docks, storage warehouses, sorting areas and more. KDL Trans sought to provide the highest level of security at the new premises, and required a perimeter detection solution that connected with its monitoring station, to cut down guard costs on weekends when the site is less busy.

Solution

KDL Trans deployed Agent Vi’s real-time video analytics solution, integrated with Axis thermal cameras to respond to the challenging environmental conditions. Together with Agent Vi’s analytics, the thermal cameras offer excellent range and deliver highly accurate detection results. Milestone XProtect® Professional is employed as the VMS recording and viewing application, with alerts generated by Agent Vi’s analytics displayed in the Smart Client.

Result

The level of security has been increased through early intrusion detection. This added layer of security has helped KDL Trans’ efforts to build business relations with new and existing clients, as they point to the superior level of security offered at their site. Furthermore, the real-time alerts sent to the monitoring station have enabled a decrease in the number of security guards stationed around the perimeter, effectively cutting costs without lowering the level of security.