Entertainment & Hospitality

Agent Vi’s video analytics solutions help to protect patrons at casinos, hotels, convention centers, sport arenas and tourist sites, by automatically detecting security and safety incidents, monitoring customer traffic and providing effortless forensic search tools for situational awareness and post-event analysis.

  • Reduce time and labor for investigations using rapid, multi-camera forensic search
  • Detect unauthorized people in secured zones to protect assets
  • Improve floor planning and gaming machine lease contracts through traffic pattern analysis
  • Detect unauthorized (tailgating) entry through secure entrances
  • Detect camera blocking, tampering, or out of service cameras
  • Count people to analyze patronage and conversion
  • Detect objects left unattended in sensitive areas such as main lobbies, car parks
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Scott County Jail, USA

Agent Vi Brings Security to a New Level at Scott County Jail

“Within minutes of launching Agent Vi’s real-time analytics solution, the software identified 3 analog cameras that were not delivering acceptable video stream to the Axis encoders. We would not have picked up this problem so quickly without Agent Vi’s VQM (video quality monitoring) capability – a built-in feature of Agent Vi’s solutions.”

Jail Administrator, Scott County Jail

Challenge

Scott County Jail is a full service facility which includes 160 cells housing sentence and pre-trial offenders. The facility has a secure tunnel connecting the Jail to the Scott County Justice Center. The jail sought a real-time video analytics solution to detect unauthorized people in restricted zones, in an effort to overcome the challenges presented by such a large site and avoid the need for a large number of staff physically patrolling the restricted zones.

Solution

Scott County Jail enabled Agent Vi’s real-time video analytics solution on some 90 cameras at the facility, by embedding the Vi-Agent component in the Axis encoders that stream video from the analog cameras. Agent Vi’s distributed analytics architecture enabled the use of a single analytics server to handle all 90 cameras. There is full integration with the jail’s VMS recording and viewing application, Milestone XProtect Corporate, enabling events generated by Agent Vi’s detections to be sent to Milestone’s XProtect Smart Client for display.

Result

Agent Vi’s real-time event detection software alerts corrections staff immediately to breaches of defined secure zones, allowing them to decide – as the event occurs – how to best respond to the incident. Such alerts have proven to be much more effective than visual monitoring of screens in the master control station by Corrections staff. The solution is considered an integral component of Scott County Jail’s surveillance system, with the Corrections Officers finding it easy to use.

 

Highway Surveillance

Agent Vi’s video analytics solutions help highway and expressway management to increase road safety through early detection of traffic jams, accidents and hazards, and statistical analysis for optimal traffic flow.

  • Detect stopped vehicles in highway shoulders
  • Detect vehicles traveling in the wrong direction
  • Detect people in vehicle-only zones such as roadways and tunnels
  • Detect traffic obstacles on roads, and in adjacent areas like rest lanes and exit lanes
  • Conduct traffic analysis for road studies to support budget approval and allocation

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Spyke Security, The Netherlands

Agent Vi Empowers ‘Spyke Security’ to Streamline Monitoring Service

“We chose Agent Vi’s real-time analytics because it is the most cost-effective solution on the market. Due to Agent Vi’s open architecture approach, we did not have to adapt or replace any components of our existing surveillance system. Moreover, the solution offered us maximum flexibility to work with a wide range of edge device vendors, applying different analytics rules to both fixed and PTZ cameras.”

Managing Director, Spyke Security

Challenge

Spyke Security offers remote monitoring through their Command & Control Center in Alkmaar, Holland. The staff monitors several hundred cameras, 24/7, and accordingly Spyke Security sought a real-time video analytics solution that could be installed at its most sensitive sites in order to automatically detect and alert to incidents and events. Rather than relying on human observation alone, Spyke Security wanted to offer its customers an enhanced option which offers superior detection capabilities.

Solution

Spyke Security deployed Agent Vi’s real-time detection and alert software at multiple sites, integrated with various Axis network cameras and the Milestone XProtect Enterprise recording system. Various analytics rules were defined in line with the threat assessment for the individual sites including to detect unauthorized personnel entering / moving in restricted areas, to detect persons behaving suspiciously (stopping numerous times, delaying) and to detect vehicles that stop in sensitive no-stopping zones.

Result

As a result of the automatic detections made by Agent Vi’s software, and the audio and visual alarms triggered, Spyke’s guards are immediately aware of any security breaches, incidents and suspicious behavior occurring at their sites, allowing real-time responses to the events. In one case, Spyke Security notified police to the entry of an intruder at a vacant construction site that they secure, following an automatic detection by Agent Vi’s software. The surprised thief was apprehended by the police.

Law Enforcement & Police

Agent Vi’s video analytics solutions optimize use of law enforcement personnel by automatically detecting incidents requiring law enforcement responses and providing tools for automatic search and investigation of recorded video. Fast, multi-camera analysis and automated search results save hours of staff time, and enable more time-appropriate responses to incidents and better gathering of forensic evidence.

  • Reduce officer overtime using rapid, multi-camera forensic video search
  • Improve situational awareness capabilities during emergency response situations
  • Detect incidents on unmonitored cameras
  • Detect vehicles blocking emergency lanes or stopped in restricted zones

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NEC (National Exhibition Centre), UK

The NEC Looks to Unified Security for Major Technology Upgrade

“We were looking for an IP-based, open-architecture system that would be able to integrate with our other systems. We needed every system to be scalable, as we didn’t want to be tied down again in the future and above all, we wanted our platform to be very user friendly.”

Security & Traffic Operations Manager, NEC Group

Challenge

The NEC (National Exhibition Centre), located in Birmingham, is the largest exhibition centre in the UK. With more than 186,000 square metres of covered exhibition space, the venue welcomes around 2.1 million visitors each year, and is committed to providing them with the highest level of safety and customer service.

Solution

Agent Vi’s real-time video analytics software is integrated with Genetec Security Center, thereby allowing real-time detections of security and safety incidents by providing alerts in the Venue Operations Centre client. Other third-party intrusion detection systems and intercom systems are also running within the unified security platform.

Result

The video analytics is seamlessly integrated to provide an additional layer of security at the site. Agent Vi’s real-time solution generates alerts when pre-defined security breaches occur. These alerts are followed up by the security staff on site, who may dispatch guards in line with the threat level perceived.

Retail

Agent Vi’s video analytics solutions serve important security and safety applications for the retail sector, while also providing data and information for effective strategic planning and deployment of resources, enhanced store operations and efficiency, better store flow and performance, effective promotional campaigns, reduced operational costs and increased customer satisfaction.

  • Count shoppers entering and leaving a store to determine store occupancy for more accurate conversion rate and employee shift optimization
  • Identify customer traffic paths and high density areas to pinpoint premium positioning within the store layout and the most appropriate locations for in-store promotional campaigns
  • Use multi-camera forensic analysis to identify areas that do not attract customer traffic allowing subsequent optimization of store layout to best satisfy customers and drive sales
  • Monitor queue time for cash register efficiency and customer satisfaction
  • Detect loitering in areas of interest, including areas with high-value goods
  • Detect unauthorized access around loading docks, warehouses, stock rooms
  • Detect vehicles parked in loading docks
  • Analyze traffic patterns in parking lots and garages
  • Detect camera blocking, tampering, or out of service cameras
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Transportation

Agent Vi’s video analytics solutions serve mass transportation hubs such as airports, seaports, bus terminals and train and metro stations, helping them to effortlessly pinpoint security breaches, alert to safety hazards, protect valuable assets, provide data to enhance operational efficiency and offer powerful forensic analysis capabilities.

  • Detect passenger density and crowding on train and metro platforms
  • Detect unauthorized access on tracks and tunnels, runways, depots or fenced perimeters
  • Detect afterhours access or vagrancy on platforms
  • Monitor vehicle counts and traffic patterns at parking lots and garages
  • Detect unauthorized (tailgating) entry into secure zones
  • Detect objects left unattended in sensitive areas
  • Detect motion against the approved traffic flow
  • Detect stopped vehicles in no stopping zones

  • Detect camera blocking, tampering, or out of service cameras

  • Detect vehicles stalled or purposefully stopped on train tracks or in other time-sensitive or restricted zones or emergency lanes

  • Use rapid, multi-camera search to improve situational awareness capabilities during emergency response situations

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Telkom, South Africa

Agent Vi Delivers Footfall Data and Statistics at Telkom South Africa Stores

“The ability of Agent Vi’s solution to dispatch reports to particular key players without human intervention is noteworthy. In an instant, the reports are sent to multiple key decision makers from within the Marketing Department and Operations Department, and even to Store Managers.”

Project Manager, Telkom

Challenge

Telkom is South Africa’s largest integrated telecommunications company. With over 400 stores serving their customers in South Africa, Telkom sought a people counting solution with a comprehensive reporting structure to analyze footfall trends across the stores. They required accurate data regarding the number of people entering the stores across different time periods vs. revenue generated, to shed light on customer behavior at the stores.

Solution

Agent Vi’s real-time video analytics software was deployed, integrated with IP cameras from Axis Communications. At each Telkom site, 1-2 cameras were installed and enabled with Agent Vi’s real-time video analytics solution to undertake people counting. As people counting draws the most accurate results when undertaken by cameras with a tilt angle of 90 degrees, the cameras were installed directly above the entrances / exits.

Result

Agent Vi’s people counting solution provides valuable data regarding the number of customers in each store. A daily footfall report is generated in each store, supplying management with important information about customer numbers and trends. The data allows Telkom to measure the effectiveness of their monetary investment in different campaigns. The footfall reports also provide the Operations Department with a better understanding of customer behavior and the flow of people in the Telkom stores.

The Strand at Coolangatta, Australia

Agent Vi Provides Footfall Statistics and Business Insights to The Strand at Coolangatta Shopping Center

“Agent Vi’s video analytics solution provides an accurate measurement of people movement which gives our Marketing Manager the analytical capacity to develop plans to drive retail within our facility… savVi’s Business Intelligence application provides additional features for traffic flow analysis including heat maps and target paths, which allow us to align our services and support to control risk and meet the center’s security and operational demands.”

Operations Manager, The Strand at Coolangatta

Challenge

The Strand at Coolangatta is a shopping center of 32,000 sq. meters comprising boutiques and shops, two levels of office space, and two levels of underground parking for customers. The Strand at Coolangatta sought to upgrade their surveillance system to support security, safety and insurance challenges, and sought a video analytics solution to shed light on footfall statistics and traffic at the site.

Solution

savVi, Agent Vi’s unified video analytics solution, was deployed. Nearly 30 cameras at the site, specifically those above the facility’s entrance and exit points and along the street-front shop entrances, are analyzed by savVi’s Business Intelligence capabilities which extract data from surveillance video for automated statistical analysis. The site employs Milestone’s XProtect® Professional as their VMS recording and viewing application, which is fully integrated with savVi.

Result

The management team has access to data regarding the number of people entering and exiting the complex, enabling planning of security procedures and promotional activities. There is understanding of numbers of shoppers present on each floor at any time, allowing management of insurance concerns related to maximum occupancy limits. The video feeds analyzed by savVi also offer valuable information indicating dwell time of customers in the window displays and traffic into stores.