Agent Vi’s Video Analytics SaaS Increases Service Performance & Revenue Stream for Dutch Monitoring Center
“The power of proactive detection lies in the time savings of early-stage incident detection… video analytics enable us to take action at the earliest possible stage.”
Director, Spyke Security
CCTV services provider Spyke Security monitors video feed from over 1,500 cameras installed at facilities throughout the Netherlands. The company offers a wide range of services including remote guarding of large facilities. Spyke Security sought an automated video monitoring solution that would increase their capability to expand and better manage the number of monitored sites while at the same time maintaining existing staff levels and not raising operational costs.
Spyke Security connected to the innoVi service via a standard web-browser and within minutes, hundreds of cameras were innoVi-enabled across multiple locations for 24/7 security monitoring. Operators then configured real-time rules to issue alerts upon detection of security and safety breaches and rule schedules were tailored to specific customer scenarios.
innoVi’s real-time detections of security and safety breaches have introduced a new level of preventative monitoring and action. innoVi’s highly accurate alerts have brought multiple suspicious situations to the attention of Spyke Security control room operators who are able to watch the live feed while reviewing a video clip for event verification. Situations can then be assessed, and action taken, if necessary.